Get In Touch

Contact us

Reach out to our partner support team for onboarding help, API integration assistance, settlement queries, or to schedule a product demo.

Have a questions?

Need help with onboarding, API integration, or payments? Our support team is here to assist you every step of the way.

💬
📞

Call us

+91 8799908888
✉️

Send us an email

support@huracanpay.com
📍

Our office

4-35-256/1, Venkateswara Nagar, Jagathgirigutta,
Bala Nagar, Hyderabad, Telangana — 500037

Frequently Asked
Questions

Quick answers to common questions about HuracanPay integration, settlements, and partner onboarding.

Integration takes under 30 minutes with our REST API documentation. Your dev team can use our sandbox environment first, then switch API keys for production. We offer support during the integration process at no extra cost.

Settlements are typically processed within T+1 business days for standard accounts. High-volume partners may qualify for same-day settlement based on transaction volumes and compliance review.

Standard KYC includes business PAN, GSTIN, current account details, and a cancelled cheque. Individual merchants need Aadhaar + PAN. Our team guides you through the full onboarding process.

The standard UPI transaction limit is ₹1,00,000 per transaction as per NPCI guidelines. For higher volume or enterprise use cases, please contact our partner support team for custom limits.

Our system auto-triggers a refund for failed transactions within 24–48 hours. For stuck transactions, our reconciliation engine flags them immediately and our support team resolves most cases within 4 business hours.

Yes, full API documentation and a sandbox environment are available immediately after partner registration. We also provide postman collections and webhooks testing tools to accelerate your development.

Trusted by merchants partnered with India's leading payment networks

Cashfree
Eko
PayU
SabPaisa
InstantPay
PaySprint
Razorpay
Cashfree
Eko
PayU
SabPaisa
InstantPay
PaySprint
Razorpay

Experience fast, secure, and seamless payment operations

A modern, scalable payment platform built for merchants who want reliable digital transactions — all from one dashboard.